ACE Gold

Continuing on your ACE journey to become Best in Class will result in exceeding the customer’s expectations.  This is the ultimate goal.  While ACE Gold is the statement of verification for this fact. – THINK BEST – BE GOLD!

 

 

 

 

 

ACE Tools - RRCA

Remember the criteria states that you must use a variety of RRCA tools.  The 5 Why's are not the only Root Cause tool – the right methodology should be chosen depending on the type of problem.  Other tools such as the Root Cause Tree, Fishbone, Event Tree, Multi Vari, Concentration diagrams etc. are effective tools that yield good results for many business problems. There should be at least one RRCA expert in each site.

 

 

What is Value Stream Mapping?

Value Stream mapping is a structured approach to defining processes and eliminating waste. It graphically depicts processes that provide quality to the customer.

It is also a method to improve turnaround time and quality. VSM strengthens customer satisfaction and supplier relations. Most processes have three versions.

What you think it is

What is actually is

…and what it Could be.

VSM is a technique used to depict the value stream graphically, allowing employees to easily identify waste and inefficiencies.

11.5 Gaps scoring Tool

The 11.5 Gaps scoring tool is used to identify any gaps as you progress towards the next leg of your Ace journey. The scoring tool serves as a guide  to show where you lack and where improvements are needed. Each month the Monitoring and Response team complete a Gaps Scoring tool  measuring their progress towards the respective Gold and Bronze journeys.
The Monitoring Team status is currently on 99% towards our Gold achievement with some gaps to close around examples of a variety of  RRCA tool usage,suppliers performing according to plan, Benchmarking and sharing best practises.
The Response Team status is currently on 98% towards our Bronze achievement and the gaps we are experiencing include (once again) a variety of RRCA tool usage, Best in class practises implemented and some issues related around EH&S.

On that that note we would like to encourage everyone of the importance of the Ace corner stone and how in overall usefull the Ace  Quality program is. Strive for Gold in everything you do and remember that a quality first mind set achieves Gold.
Good luck to Monitoring and Response !!

QCPC/Turnbacks

Remember to share the successes of your QCPC projects.  This is the 5th step in the 5-step QCPC process and is critical for effectively spreading ACE culture so the organization knows what has been worked on and what to look for in the future as turn back/escapes.

 

Make QCPC work for you.  Have you ever had difficulty identifying waste in your work?  Try keeping an interruption log at your desk.  Each time you are interrupted, document the interruption and the reason.  Each of these represents turnbacks as there is wasted time to recover your thoughts and complete your work.  Document these at the end of the day in your turn back system.  As actions are taken to minimize or eliminate the causes of the interruptions, prioritizing the important over the urgent will become easier.